About Neo Credit Trust Bank

Helping our customers at the moments that matter most.


Customer centric & customer activity

Initiatives focused to better serve and engage our customers by leveraging technological and operations synergies, enabling access to financial services for our customers through several channels.

Simplification, automation & digitalisation

We aim to reduce complexity, decrease friction and increase automation to streamline our products and processes. This is supported by becoming a ‘digital bank with a human touch’.

Value creation & disciplined capital allocation

Focus on value creation for all (customers, employees, shareholders and communities) while managing risk and profitability and being disciplined with capital allocation.

Sustainability & responsible banking

Initiatives aimed at helping our customers with their net zero transition and to help grow the number of people with the skills they need to thrive in the future. To find out more, see below or our sustainability centre.

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Who we are

We have a clear purpose to help make financial lives better through the power of every connection. We fulfill this purpose through our commitment to responsible growth, which includes a focus on environmental, social and governance (ESG) leadership. Integrated across our eight lines of business — our ESG focus reflects our values, ensures we are holding ourselves accountable, presents tremendous business opportunity, and allows us to create shared success with our clients and communities.

Every day, we provide unmatched convenience in the United Kingdom, United States, serving approximately 1.5 million consumers and small businesses. Neo Credit Trust Bank is a global leader in wealth management, corporate, investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. We serve clients through operations across the Uk, USA and more than 22 countries.

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Building an inclusive bank

  • Inclusion and Diversity
    We value difference, with diverse ideas and perspectives helping us to innovate, manage risk, and grow our business in a sustainable way.
  • Community
    We invest in community programmes that support education, life skills and entrepreneurship. We also encourage our staff to volunteer and help them and customers make donations to charity.
  • Working with fintechs
    We are committed to making it as easy as possible for fintechs to become one of our suppliers.
Smarter Banking

Banking at the speed of business. Spend less time banking and more time growing your business

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